Analyst software engineer

Ibex.

1. Designed the architecture and deployed a module for analyzing interactions between customer and agents.
2. • Onboarded and lead a team of annotators and supervised them across multiple projects.
3. • Trained domain-specific models to tailor them to client-specific use cases.
4. • Created end to end classification schemes for multiple industries.
5. • Designed and implemented the core architecture for an end to end NLP solution for assessing customer reviews.
6. • Researched about and deployed LLM based solutions for inference.
7. • Created a standalone deployment for serving analysis requests through LLMs.
8. • Deployed a solution for custom category configuration allowing a user to define their classification schemes on runtime.
9. • Created a CICD pipeline on GCP to ensure smooth integrations and deployments.
10. • Performed document search optimization based on quality keyword extraction and analysis.
11. • Deployed machine learning models on ONNX Runtime for lightning-fast inference.

Software Enginner

Ibex.

1. Contributed to the development of a conversational AI module designed to train bots with knowledge, enabling users to engage in
2. natural conversations and obtain answers to their queries.
3. • Proficient in prompt engineering techniques to optimize NLP and ML models for improved conversational AI and question-answering
4. systems.
5. • Currently gaining experience in Kubernetes for container orchestration, including deploying and managing containerized
6. applications.

FAST NUCES karachi

Bachelors in Computer science