Photo of Shivajee Tiwari

Shivajee Tiwari

0
Followers
0
Following

Careers

Branch Manager

Prime Commercial Bank Ltd.

Full time contract08/2018 - 09/2023
  1. Professional Experience:
  2. 1. Prime Commercial Bank Ltd. (Former Kailash Bikas Bank Ltd.) Aanbukhaireni Branch , Tanahun (2018- Present)
  3. Branch Manager
  4. • Operations Management: Overseeing the day-to-day operations of the branch, including managing customer transactions, cash handling, account management, and ensuring compliance with banking regulations and policies.
  5. • Team Leadership: Leading and supervising a team of banking professionals, including relationship managers, customer service representatives, and tellers. Providing guidance, support, and training to staff members to ensure smooth branch operations.
  6. • Customer Service: Ensuring excellent customer service by addressing customer inquiries, resolving complaints, and assisting with complex banking transactions. Building and maintaining strong customer relationships to promote customer satisfaction and loyalty.
  7. • Business Development: Developing and implementing strategies to attract new customers, expand the branch's customer base, and promote the bank's products and services. Identifying opportunities for cross-selling and up selling to existing customers.
  8. • Risk Management: Assessing and mitigating risks associated with branch operations, including operational, credit, and compliance risks. Ensuring adherence to internal controls and regulatory requirements to maintain a secure and compliant banking environment.
  9. • Performance Monitoring: Monitoring and analyzing branch performance metrics, such as customer satisfaction, sales targets, deposit growth, loan portfolio quality, and profitability. Taking appropriate actions to achieve branch goals and objectives.
  10. • Relationship Management: Cultivating relationships with key stakeholders, including corporate clients, local businesses, community organizations, and regulatory authorities. Participating in networking events and representing the bank in the local community.
  11. • Reporting and Documentation: Generating reports on branch activities, financial performance, and operational efficiency. Ensuring accurate and timely documentation of transactions, customer records, and regulatory compliance requirements.

Education

Swiss School of Management

MBA

11/2021 - 09/2023Master's DegreeClass of 2023
ExperienceMid-level8+ years
Hourly rate$21/hr

astro circleWelcome to Outdefine

A free tokenized community dedicated to connecting global tech talent with remote job opportunities. Our platform is designed to help you connect, learn, and earn in the tech industry while providing the chance to collect DEF tokens. Join our vibrant community today and explore a world of possibilities for your tech career!

Join for free
astro-hello

Join a community, when you join Outdefine!Connect with 72,000 tech professionals globally.

A free tokenized community dedicated to connecting global tech talent with remote job opportunities. Our platform is designed to help you connect, learn, and earn in the tech industry while providing the chance to collect DEF tokens. Join our vibrant community today and explore a world of possibilities for your tech career!