Strategic Partnerships Manager

Chime

1. Built operational pipelines to stand up a new Bank partnership and served as the owner and program manager for all bank related work.
2. Successfully led cross functional teams through product launches, operational projects, and risk projects to meet company OKRs while proactively resolving conflicts, ensuring alignment, and demonstrating leadership.
3. Created efficient and repeatable processes, improving product concept approval timelines by 50% and vendor approval timeframes by 80%.
4. Pioneered and secured support for an product experimentation framework optimizing for speed and agility, which allowed us to quickly iterate on product variants, drastically increasing our flexibility and time to market by up to 60-80%.
5. Led effort to renegotiate partnership agreement with Bank, allowing company to gain contractual mutuality, improved SLAs and financials, and protection in case of partner default or termination.
6. Implemented QBR with Bank’s C-suite to hold partner accountable to SLAs, improving partner performance and increasing senior leadership visibility.

University of California, Berkeley

Legal Studies