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Luis Daniel Garcia Tapia

Data Analyst

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3-5 yearsMonterrey, Nuevo Leon, Mexico
About Luis Daniel Garcia Tapia
I'm a Functional Analyst with more than 4 years of experience in Microsoft Dynamics, and also experience with Salesforce and Oracle CRM. I'm 37 years old, married since 2017, and with a 4 years old son.
Data Analyst
Experience level
Senior-level3-5 yrs
Hourly rate
$22/hr
Open to
Skills
CRM SkillsCRMMicrosoft ExcelAgile methodologiesSQLOracleSalesforce
Education

TecMilenio

Administrative computer engineering

Bachelor's DegreeClass of 2014
Experience

Performance Management Analyst

Talisis

full time9/2018 - 9/2021
  1. - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning. - Process documentation

Business Analyst

UVM México

full time12/2021 - 12/2022
  1. - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning.

Business Executive

BBVA

full time9/2016 - 7/2018
  1. - Customer Service - App Technical support to customers - Sale of credit products

Operations Analyst

Banorte

full time2/2013 - 8/2016
  1. - Customer Service - Requirements analysis and implementation planning. - Reports generation - Process documentation

Telephone Agent

Sitel

full time2/2010 - 2/2013
  1. - Customer Service - Process documentation - Statistical Reports
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