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Luis Daniel Garcia Tapia

Data Analyst

Monterrey, Nuevo Leon, Mexico
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I'm a Functional Analyst with more than 4 years of experience in Microsoft Dynamics, and also experience with Salesforce and Oracle CRM. I'm 37 years old, married since 2017, and with a 4 years old son.

Careers

Performance Management Analyst

Talisis

Full time9/2018 - 9/2021
  1. - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning. - Process documentation
Business Analyst

UVM México

Full time12/2021 - 12/2022
  1. - Dynamics Setup - Dynamics training and support - Requirements analysis and implementation planning.
Business Executive

BBVA

Full time9/2016 - 7/2018
  1. - Customer Service - App Technical support to customers - Sale of credit products
Operations Analyst

Banorte

Full time2/2013 - 8/2016
  1. - Customer Service - Requirements analysis and implementation planning. - Reports generation - Process documentation
Telephone Agent

Sitel

Full time2/2010 - 2/2013
  1. - Customer Service - Process documentation - Statistical Reports

Education

TecMilenio

Administrative computer engineering

Bachelor's DegreeClass of 2014

Collections

Assessment badge

Completed assessment
08/30/2023
Skill Verification

Skills

CRM SkillsCRMMicrosoft ExcelAgile methodologiesSQLOracleSalesforce

Experience

Senior-level3-5 years

Hourly rate

$20/hr

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