VP IT operations

Morgan Stanley

1. IT Senior Operations Database Administration:
2. • Served as a senior IBM DB2 expert, offering comprehensive database administration, performance optimization, and troubleshooting, while acting as a trusted advisor for complex technical challenges.
3. • Managed all aspects of DB2 administration, including installation, configuration, performance tuning, backup/recovery, security management, and troubleshooting.
4. • Provided responsive production support in a follow-the-sun model, as a senior member of IT Operations team, ensuring critical IT services' uninterrupted availability and swift incident resolution.
5. Database Design and Optimization:
6. • Designed and optimized complex database structures for enhanced performance, scalability, and reliability.
7. • Collaborated with users to optimize applications through performance tuning and system configuration adjustments.
8. Data Governance, Security, and Compliance:
9. • Implemented robust data governance frameworks, ensuring data quality, security, and compliance using tools like Guardium Data Protection and DB2 Audit.
10. • Established best practices for access control, encryption, and security management.
11. High Availability and Disaster Recovery:
12. • Implemented high availability solutions such as HADR and IBM Q Replication to ensure continuous availability and data protection.
13. Performance Tuning:
14. • Excelled in performance tuning, query optimization, and system tuning using explain plans to maximize database efficiency.
15. Scripting and Automation:
16. • Developed Python, Perl and Shell scripts and automation workflows to reduce manual effort, toil and enhance operational efficiency.
17. • Advocated for automation across workflows to minimize costs and operational overhead.
18. Problem Management:
19. • Proactively identified and resolved root causes of issues, ensuring high availability and reliability of IT services.
20. • Used ServiceNow for incident and problem management, facilitating seamless communication and efficient incident resolution.
21. Monitoring and Alerting:
22. • Utilized database monitoring tools (e.g., WLM, IBM Data Studio, WatchTower) to proactively identify performance bottlenecks and troubleshoot issues.
23. Capacity Planning and Scaling:
24. • Conducted capacity planning and scaling to meet growing business demands while maintaining optimal performance.
25. • Offered tailored hardware recommendations and consultations to users and clients, leveraging a deep understanding of technology requirements and business objectives to optimize hardware configurations for optimal performance and cost-effectiveness.
26. Change Management and Version Upgrades:
27. • Managed database changes, patches, and version upgrades in both non-prod and production environments, adhering to change management processes.
28. Project Management:
29. • Led the Cyber MRA project, fulfilling federal requirements and establishing a comprehensive bare metal recovery strategy.
30. • Managed Jira and Kanban boards for project tracking and task management, optimizing team productivity.
31. • Practiced DevOps methodologies and managed cross-platform database projects from inception to completion, fostering continuous improvement, collaboration, and alignment with organizational objectives, including hygiene related requirements.
32. Product Ownership:
33. • Specialized in Delphix for application functionality testing, improving software quality and reliability.
34. Disaster Recovery Planning:
35. • Developed and implemented disaster recovery strategies, including backup and recovery procedures and disaster recovery drills.
36. Troubleshooting and Problem Resolution:
37. • Strong analytical and problem-solving skills, with a track record of diagnosing and resolving complex database issues and outages promptly.
38. Version Control:
39. • Experienced in using Git and Bitbucket for streamlined code deployment and version control.
40. Documentation and Knowledge Sharing:
41. • Maintained comprehensive documentation and SOPs, sharing knowledge with team members.
42. Team Player:
43. • Contributed to the Enterprise Computing and Data Analytics team, optimizing data-driven initiatives, and enhancing infrastructure.
44. Client Relationship:
45. • Fostered strong client relationships, delivering tailored solutions and ensuring seamless application and database migrations.
46. Leadership and Mentoring:
47. • Led database teams, mentored junior administrators, and fostered a collaborative work environment.
48. Vendor Relations:
49. • Managed vendor relationships, collaborating with IBM support for issue resolution and product enhancements.
50. Communication Skills:
51. • Effectively communicated with stakeholders, presenting technical information and facilitating cross-functional collaboration.

Wilkes University

Electrical Engineering