Careers
Bilingual Customer Service Representative
TELEPERFORMANCE - VIVINT
Full time contract07/2019 - 12/2019
- Assist with basic troubleshooting for the solar panel system
- - Answer questions and inquiries regarding the solar system and how the company works
- - Process payments
- Achievements:
- Identified and reported phone software issues that were causing call dropping affecting the operation performance
Customer service banker
Scotiabank
Full time contract02/2018 - 01/2019
- Day to Day banking
- - Credit card management
- - Payments questions and inquiries
- - Process payments
- Achievements:
- Team Top performer of the month, July & Aug 2018
- Nominated to the ¨Best of the best¨ Scotiabank award to the best employees of the year
- Customer satisfaction over 93% NPS
Collections
Assessment badge
Completed assessment
09/05/2023
Skills
CommunicationUnsupervised LearningProblem solverSalesforcePerformancequality assuranceMicrosoft Excel
ExperienceMid-level3-5 years
Hourly rate$10/hr
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