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James Giles

Product Manager

8+ yearsSaratoga Springs, UT, USA
About James Giles
Product Manager
Experience level
Mid-level8+ yrs
Hourly rate
Open to
hybridremoteonsitefull time contract
Data analysis and explorationJiraConflict Management SkillsDocumentation preparationBlockchainResearchImplement featuresMarket researchPresentation skillsResearch & Strategy

University of Utah

Information Systems-Product Management

Master's DegreeClass of 2021

University of Utah

Business Management

Bachelor's DegreeClass of 2019

Product Manager - Integrations, eCommerce, & APIs


full time contract4/2021 - 4/2022
  1. Led a high-performance, cross-functional team that generated over $250MM in new revenue in 10 months.
  2. Improved application flow and increased underwriting success by building new features and coordinating with engineering and design teams.
  3. Successfully launched LeasePay physical card, virtual card, and consumer mobile app products.
  4. Reduced integration time by 25% and improved merchant onboarding experience by designing use cases, creating user stories, and partnering with engineering to develop a new developer portal.
  5. Developed an entirely new vertical and facilitated the realization of a new direct-to-customer application, adding $30MM of new revenues in 6 months.



full time contract5/2021 - 5/2022
  1. Designed and built an interior design marketplace while conducting market research through prospective client surveys and service provider interviews to determine the functionality of the marketplace and the product-market fit for Room]ers.us
  2. Created and maintained product backlog along with product roadmap to map out future iterations

Product Manager - Crypto, Platforms, & DeFi

Nerd United

full time contract4/2022 - 10/2022
  1. Led the development and launch of multiple MVP startups, driving +30% increase in new users.
  2. Increased checkout conversion rates and enabled crypto payments.
  3. Streamlined sales team operations and increased efficiency.
  4. Drove immediate revenue generation and fostered community interaction.
  5. Led the development of a new communications platform.
  6. Drove innovation, scalability, and stability.
  7. Maintained project momentum and fast-tracked startup success.

Creative Design Experience / Associate Product Manager


full time contract5/2020 - 4/2021
  1. Instrumental in saving $350MM and obtaining 3 patents by developing text-to-speech, speech-to-text, and voice recognition tech for an enterprise-level voice biometric security system.
  2. Optimized engagement by overseeing customer-facing and internal materials for a new voice biometric security system.
  3. Improved innovation culture by directing Innovation Mindset training for mid to senior-level leadership and organizational teams.

Premium Relationship Associate / Central Relationship Manager


full time contract5/2015 - 5/2020
  1. Grew assets under management to over $13B by developing and executing effective sales strategies that optimized engagement and conversion.
  2. Achieved a 60% increase in client retention by consulting high net-worth clients on inactive 401k plans, identifying opportunities for optimization, and actively managing and maximizing accounts.
  3. Boosted advisor productivity by 30% by creating pre-appointment plans to help provide high-level guidance and strategy to clients.

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