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Gul Faraz

Technical Support Engineer

Harīpur, Pakistan
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An experienced Technical Support Engineer with a proven track record of delivering top-notch customer
service and resolving complex technical issues. Seeking a challenging role as a Technical Support
Engineer to apply my expertise in troubleshooting, problem-solving, and technical knowledge to
ensure the highest level of customer satisfaction and contribute to the company's success.

Careers

Technical Support Engineer

TISS

Full time11/2021 - 11/2023
  1. Provide Support for Endpoint Security on different products (KATA, KESW/KSWS, KESL)
  2. Attend Meetings with customers' management virtually and On-site as well
  3. Train and motivate junior resources
  4. Manage and allocate support tickets to junior recourses on the Zammad Ticketing System

Education

University of Karachi

Computer Science

Master's DegreeClass of 2021
Skills
Trouble shootingInformation technologyProtecting dataCybersecurity trendsInformation managementPythonProblem solvingAttention to detailTactics and execution
ExperienceMid-level1-3 years
Hourly rate$25/hr
Open to
remote

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A free tokenized community dedicated to connecting global tech talent with remote job opportunities. Our platform is designed to help you connect, learn, and earn in the tech industry while providing the chance to collect DEF tokens. Join our vibrant community today and explore a world of possibilities for your tech career!