Hi, my name is Kelly, I am from the Dominican Republic. I have more than 5 years of experience working from home. My experience with customer service primarily relates to retail and Data Entry. I've worked in a variety of companies. I enjoy my job because I get to help customers with a variety of problems, like placing orders, payment issues, shipping and return policies, and so on... and I'm empowered to be the person who transforms their experience from a negative one into a positive one.
Platform Support Agent
- Develop, author, and maintain internal and customer-facing technical documentation.
- Compile, prioritize, and report feature requests for product direction and implementation.
- Share industry best practices on web/mobile design tools with clients.
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