Devops Engineer

Metaddata Technologies Ltd

1. • Improved Infrastructure as Code (IaC) efficiency by 20% by implementing Terraform, resulting in faster provisioning of resources and a more agile infrastructure deployment process, leading to increased productivity and a faster time-to-market.
2. • Reduced Mean Time to Recovery (MTTR) by 50% by implementing Datadog, resulting in a faster incident response time and improved availability of applications, leading to increased customer satisfaction and reduced downtime.
3. • Increased test coverage by 30% by implementing Selenium, resulting in more reliable and stable applications and fewer bugs in production, leading to improved customer satisfaction and a reduced number of support tickets.
4. • Reduced the CI/CD pipeline time by 40% by implementing Jenkins CI/CD, resulting in a faster and more efficient development process, leading to faster time-to-market and increased productivity.

Devops Enginer

The Bulb Africa

1. • Reduced deployment time of applications by 50% by implementing automation with Jenkins, resulting in an average deployment time of 30 minutes instead of 1 hour, allowing for faster delivery of new features and updates to end-users.
2. • Increased deployment frequency of applications by 50% by implementing Kubernetes for container orchestration, resulting in a more efficient and streamlined deployment process, leading to more frequent releases of new features and updates and increased agility in responding to business needs.
3. • Reduced downtime of applications by 30% by implementing monitoring and alerting with Prometheus, resulting in improved uptime metrics such as availability and response time, leading to a better user experience and increased customer satisfaction.
4. • Improved collaboration between development and operations teams by 40% by implementing communication tools such as Slack, resulting in better teamwork and faster resolution of issues, leading to increased productivity and a more efficient and effective development process.

Cloud Engineer

Aptworld Cloud Technologies

1. • Developed and implemented automation scripts and workflows, resulting in a 60% reduction in manual tasks and a 40% improvement in operational efficiency.
2. • Managed the migration of on-premises applications to cloud infrastructure, resulting in a 40% reduction in infrastructure cost and 30% improvement in application performance.
3. • Implemented security policies and controls for AWS, Conducted security audits and vulnerability assessments, resulting in an average rating of 95% compliance.
4. • Developed custom monitoring solutions for clients, resulting in a 20% reduction in false positives and 15% improvement in overall visibility
5. • Reduced cloud infrastructure downtime by 20% through proactive monitoring and automated alerting.

I.T Support

Federal Nursing Tutors

1. • Reduced Mean Time to Resolution (MTTR) by 25% by leveraging tools such as ServiceNow to track incident resolution time, resulting in improved incident response times and less downtime for the company.
2. • Improved First Contact Resolution (FCR) rate by 15% by utilizing Zendesk to track incidents resolved on the first contact, resulting in improved customer satisfaction and fewer repeat incidents.
3. • Increased self-service adoption by 30% by leveraging Salesforce to track the usage of self-service options, resulting in reduced workload for IT Support and improved customer satisfaction.
4. • Improved incident response time by 20% by utilizing PagerDuty to track incident response time, resulting in faster incident resolution and less downtime for the company.
5. • Improved customer satisfaction by 10% by utilizing SurveyMonkey to track customer satisfaction scores, resulting in increased customer retention and a 5% increase in revenue for the company.

Lead City University

Computer Science