Talent Transformation Project Manager, HR Systems Analyst

Citibank

1. Facilitated HR readiness demos for new Workday HCM modules, facilitating better understanding and acceptance among end-users
2. Implemented new Workday HCM modules, focusing on Talent & Performance Management and Advanced Analytics, resulting in streamlined HR processes and improved data-driven decision making
3. Partner with business stakeholders to drive business requirements gathering sessions, help plan and prioritize various requests, and set pragmatic expectations
4. Conducted comprehensive User Acceptance Testing (UAT) for HR systems, identifying and resolving issues to ensure seamless rollouts and create enablement materials (documentation, demo videos)
5. Collaborated closely with HR Ops & Technology stakeholders to optimize Workday platform, define business requirements and establish project success metrics
6. Drove continuous improvement initiatives by developing and implementing change management strategies, resulting in successful adoption of new HR technologies across 8,000+ end-users
7. Demonstrate strong knowledge and understanding of SaaS platforms, ecosystems, and best practices

Employee Relations, HR Analyst

Citibank

1. Managed complex employee relations cases using ServiceNow, demonstrating ability to work in an agile, dynamic environment
2. Conducted trend analysis using HR analytics to identify performance trends across employee concerns and develop proactive solutions
3. Enhanced HR compliance by improving visibility into risk and control environments across 5 regions, showcasing strong attention to detail and organizational skills
4. Provided strong analytical recommendations, utilizing Excel for advanced data analysis, providing actionable insights to leadership

Global Functions Operations & Tech Chief Administrative Officer, HR Analyst

Citibank

1. Managed global talent review process using Workday HCM, preparing high-quality data presentations for C-suite executives and board members
2. Developed complex Excel models using VLOOKUP, pivot tables, and SQL for workforce analytics
3. Spearheaded succession planning initiatives using Workday HCM, identifying opportunities for process automation and improvement
4. Coordinated communication and training strategies for Workday module adoption, facilitating smooth transitions for HR and business users
5. Leveraged HR analytics to optimize talent processes, resulting in 20% improved efficiency and ensuring regulatory compliance for global diversity initiatives
6. Managed and created SharePoint sites for HR documentation, improving information accessibility and reducing search time
7. Coordinated communication and training strategies for HR technology adoption, including Workday, facilitating smooth transitions for HR and business users

Learning & Development, HR Analyst

Citibank

1. Provided strong analytical recommendations for evolving test and learn agendas across various HR categories
2. Improved global training programs by utilizing big data techniques to improve retention strategies, analyzing feedback and implementing changes, leading to more effective training sessions
3. Developed RFI process and negotiated vendor proposals, resulting in $200,000 cost savings and strategic recommendations for long-term investments

Howard University

Business Management