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Austin Khong

Product Manager



Lead Business Analyst

Dmple Studio

Full time4/2022 - 1/1970
  1. Led the team in the research, analysis and design of Whitepaper and preliminary Tokenomics
  2. Conceptualized Socialfi mechanics and defined business requirements for project implementation
Knowledge Analyst Intern – SEA Tech, Media, Telecom

Boston Consulting Group

Part time3/2021 - 7/2021
  1. Generated business intelligence reports as quarterly updates on SEA telecom operators for the practice
  2. Spearheaded visualisations of telecom metrics for internal microsite and distribution
  3. Researched Payments and Data Center industry in SEA
Strategy and Operations

Apto Payments

Full time contract2/2023 - 2/2023
  1. Developed internal data dashboards and scoped program metrics for prioritization of implementation
  2. Managed technical operations for crypto to fiat card programs
  3. Introduced strategies for cardholder relationship management and established operational procedures in remote service management which effectively reduced service costs by 65%
  4. Streamlined internal compliance processes and created reporting automation for white-labelled card programs which enhanced compliance reporting efficiency by 60%
  5. Instituted fraud preventive measures that reduced fraud risks and chargeback costs by 40%


National University of Singapore

Finance & Marketing

Bachelor's DegreeClass of 2022


StrategyRoadmapPrioritizationResearchAssess competitorAnalyze user needMarket trendsManagementPresentation skillsCross functional

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