
Careers
Lead Business Analyst
Dmple Studio
Full time4/2022 - 1/1970
- Led the team in the research, analysis and design of Whitepaper and preliminary Tokenomics
- Conceptualized Socialfi mechanics and defined business requirements for project implementation
Knowledge Analyst Intern – SEA Tech, Media, Telecom
Boston Consulting Group
Part time3/2021 - 7/2021
- Generated business intelligence reports as quarterly updates on SEA telecom operators for the practice
- Spearheaded visualisations of telecom metrics for internal microsite and distribution
- Researched Payments and Data Center industry in SEA
Strategy and Operations
Apto Payments
Full time contract2/2023 - 2/2023
- Developed internal data dashboards and scoped program metrics for prioritization of implementation
- Managed technical operations for crypto to fiat card programs
- Introduced strategies for cardholder relationship management and established operational procedures in remote service management which effectively reduced service costs by 65%
- Streamlined internal compliance processes and created reporting automation for white-labelled card programs which enhanced compliance reporting efficiency by 60%
- Instituted fraud preventive measures that reduced fraud risks and chargeback costs by 40%
Education
National University of Singapore
Finance & Marketing
Bachelor's DegreeClass of 2022
Skills
StrategyRoadmapPrioritizationResearchAssess competitorAnalyze user needMarket trendsManagementPresentation skillsCross functional
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