Hi, we're **The Browser Company** 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.

With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

```

```

# About **The Role**

Browsers know everything about us and what we do everyday, and yet they can’t predict our next move, morph themselves to better suit our tasks, or proactively take work off our plate. As the first **AI Engineer** at The Browser Company, you will work with product engineers to prototype and explore how we can build a smarter, more personalized web browser with a focus on privacy-preserving, on-device models.

You’ll work to answers questions like –

- What kind of features are better suited for on-device models vs modern LLM APIs like GPT?
- How can we get on-device inference quality to match that of GPT 3.5 or 4?
- How can we get local LLM and embedding models to run faster and more performantly on our members’ machines?
- Can we distill larger models into a smaller footprint? Or fine-tune local models to work well for our particular use-cases?
- Can we fine-tune performant neural networks to do narrow tasks where the generalizability of LLMs are not necessary?
- How do we collect or build synthetic datasets for our models in a privacy-safe way so we can continue to be one of the most privacy-sensitive browsers on the market

## Overall you will...

- Scope and spearhead projects to fine-tune, distill, or train models for various features within Arc
- Push the boundaries of what on-device and privacy-safe AI and ML can be used for
- Work with Product Engineers, Product Designers, and Design Engineers to understand how we can use heuristics, neural networks, and LLMs to create magical experiences within Arc
- Build infrastructure to collect or generate training data for building or improving models
- Build ways for us to determine and track model performance and accuracy, and improve performance and accuracy over time

## After 1 month you will...

- Onboard to the team and codebase with your onboarding buddy
- Attend a number of onboarding presentations on the company, product, codebase, and culture
- Get familiar with the Swift language, the Arc codebase, and how we ship features
- Discuss and start formulating our ML roadmap with our CTO
- Ship a few bug fixes and small improvements across our codebase and tooling
- Have pair programmed with a few people on the engineering team
- Be regularly posting product feedback about the browser in our #dogfooding channel

## After 3 months you will...

- Be familiar with how we prototype and build new features, working with product engineers to brainstorm ways to use models to add intelligence to Arc
- Be familiar with our infrastructure and data pipelines
- Ship a few prototypes with existing, on-device models to test performance and viability
- Participate in product brainstorms to think about the future of Arc
- Regularly attend weekly engineering discussions about our architecture, how we do code review, code style, and more

## After 6 months you will...

- Creatively solve problems with product engineers, using pragmatic solutions ranging from basic heuristics, regressions, ML models, to AI depending on the feature
- Drive projects from conception to production launch independently
- Own our infrastructure to collect training data and fine-tune models for our use-cases
- Have built out mechanisms to assess quality and performance, and be working with product teams to improve the efficacy of our models and heuristics
- Be interview trained and interviewing candidates for roles at the Browser Company
- Be mentoring and pair-programming with newer engineers to help them get spun up on the codebase

# Qualifications

- You have experience developing and productionizing modern machine learning models, especially ones that can run under tight power and performance constraints, in a real-world product environment
- You have experience with fine-tuning, distilling, and improving existing ML models
- You're passionate about prototyping product features and using pragmatic solutions to solve problems, biasing for fast feedback loops
- You’re experienced with Python and modern ML libraries
- You have experience as a technical lead on critical projects or initiatives within your team and organization
- You're pragmatic and can see the bigger picture. You're able to reason about prioritization and scope
- You have a bias for action. We like learning as quickly as possible, so we embrace failing fast to refine our code, systems, and processes rapidly

Software Engineer, AI

Hi, we're **The Browser Company** 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.

With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

```

```

# About The Role

Building a web browser is an extraordinary technical and product undertaking. As a Swift Product Engineer on our team, you will solve unique architectural and systems challenges. You'll design sleek and thoughtful solutions to complex problems. And, you'll contribute to the world's next most influential piece of software.

We're looking for a Swift Product Engineer with extensive experience in application development. In this role, you'll work closely with our Design and Membership teams to make product architecture decisions and implement core browser features.

## **Overall you will...**

- Work with our Design and Membership teams to decide product experiments and adjustments to the browser
- Pair-program with designers to prototype and explore new and interesting interaction models
- Implement custom native user interfaces in Swift
- Optimize UI and application code for performance, quality, and maintainability
- Scope, architect, and implement large product initiatives including UI, logic, networking, and persistence components

## **Within 1 month you will...**

- Get onboarded onto the team and codebase with an onboarding buddy
- Receive a number of onboarding presentation on how we give each other feedback, the phases a startup goes through, our technical strategy, and more
- Get familiar with Swift, The Composable Architecture, and our development environment
- Have shipped a few bug fixes and features across our codebase
- Have pair programmed with a large portion of the engineering team

## **Within 3 months you will...**

- Have worked on 5+ projects across the codebase, each with a different set of engineers and designers
- Be the point of contact for bugs and product iterations of a few product surface areas
- Be involved in product discussions about certain product surface areas
- Be involved in weekly engineering discussions about our architecture, how we do code review, code style, and more
- Be regularly posting feedback about using the browser in our #dogfooding channel

## **Within 6 months you will...**

- Be interview trained and interviewing candidates for roles at the Browser Company
- Be familiar with some C++ and how we interact with the underlying browser engine
- Be adjusting our terraform config to deploy new infrastructure or update our build pipelines
- Be leading projects from conception to production launch
- Be mentoring and pair programming with newer engineers to help them get spun up on the codebase

# **Qualifications**

- You have experience with product development on iOS/macOS, preferably in Swift
- You have experience tech leading critical projects or initiatives within your team and organization
- You've worked on large, complex codebases
- You're product minded and user driven
- You're pragmatic and can see the bigger picture; you're able to reason about prioritization and scope
- You're excited to work in a startup environment with daily stand-ups and quick product validation cycles
- You bias to action. We like learning as quickly as possible, so we embrace failing fast to refine our code, systems, and processes rapidly.
- You have at least 4 hours of overlap time with team members located in Eastern Time Zone

Software Engineer, Swift

Hi, we're **The Browser Company** 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.

With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

```

```

# **About The Role**

As a **Software Engineers** on our **Infrastructure Team**, you’ll create the systems, tools and infrastructure that allows us to ship features to hundreds of thousands of Arc Members quickly and safely. You’ll have the opportunity to work on different products and surfaces areas across the company — we value mobility and folks getting to work on the problems they’re most interested in!

Some of the current and upcoming projects our team is working on: building the scaffolding that will support our [AI-driven personalization features](https://www.youtube.com/watch?v=WIeJF3kL5ng), launching Arc on Windows and Android using our cross-language Swift platform (see more on our [Swift interoperability work here](https://speakinginswift.substack.com/p/swift-tooling-windows-edition)), and extending Chromium to improve performance, privacy, and add additional AI and product features.

## **Overall you will...**

- Scope and spearhead technical projects across server, client, browser, and OS layers.
- Design APIs that abstract away complexity and allow engineers to use those abstractions to quickly iterate, collaborating closely with engineering teams across the company in the process.
- Ensure efficient product development cycles by finding and fixing issues in the appropriate layer of the system.
- Invest in observability, tooling, stability, and performance alongside building new systems.
- Give back to the open source community. We believe in upstreaming our work to benefit the community that we benefit greatly from.

## **After 1 month you will...**

- Get onboarded onto the team and codebase with an onboarding buddy.
- Attend a number of onboarding presentations on our product journey, the phases a startup goes through, our technical strategy, and more.
- Get familiar with Swift, our Chromium architecture, build tooling, and client-side infrastructure.
- Have shipped a few bug fixes and features across our codebase.

## **After 3 months you will...**

- Be familiar with our Swift architecture and contribute to ideas that will make our engineers’ lives easier when prototyping and building new features.
- Shipped a few tickets to improve infrastructure pieces like our AI product infrastructure, deployment systems, release process, or feature flags infrastructure.
- Be involved in weekly engineering discussions about our architecture, code reviews, code style, and more.
- Be involved in infrastructure discussions like how we add better observability to debug issues in production, how we better monitor performance regressions, or how we make our updater less finicky.
- Be regularly posting feedback about using the browser in our #dogfooding channel.

## **After 6 months you will...**

- Be interview trained and interviewing candidates for roles at the Browser Company.
- Be familiar with Swift and C++ and how we interact with and build on top of our Chromium SDK.
- Be adjusting our terraform config to deploy new infrastructure or update our build pipelines.
- Own pieces of our infrastructure, and be the point-of-contact as product engineers have questions on how to improve performance or reliability.
- Be driving projects from conception to production launch.
- Be mentoring and pair programming with newer engineers to help them get spun up on the codebase.

# **Qualifications**

- 6+ years of experience leading critical projects or initiatives in client-side or C++ infrastructure environments. iOS or MacOS experience is preferred, but Android, Windows, or general browser experience is great too!
- You've worked on large, complex codebases and understand how to improve systems to make them easier to understand, debug, and maintain.
- You're passionate about building tools and systems that make other engineers more productive and strive to make them elegant and maintainable.
- You’re pragmatic, motivated by nebulous problems, and excited to work in a startup environment with quick product validation cycles.
- We’re primarily focused on hiring in North American time zones and require that folks have 4+ hours of overlap time with team members in Eastern Time Zone.

Senior Software Engineer, Infrastructure

Hi, we're **The Browser Company** 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.

With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

```

```

# About The Role

Building a web browser is an extraordinary technical and product undertaking. As an iOS Product Engineer on our team, you will solve unique architectural and systems challenges. You'll design sleek and thoughtful solutions to complex problems. And, you'll contribute to the world's next most influential piece of software.

We're looking for an iOS Product Engineer with extensive experience in application development. In this role, you'll work closely with our Design and Membership teams to make product architecture decisions and implement core browser features.

## **Overall you will...**

- Work with our Design and Membership teams to decide product experiments and adjustments to the browser
- Pair-program with designers to prototype and explore new and interesting interaction models
- Implement custom native user interfaces in Swift
- Optimize UI and application code for performance, quality, and maintainability
- Scope, architect, and implement large product initiatives including UI, logic, networking, and persistence components

## **Within 1 month you will...**

- Get onboarded onto the team and codebase with an onboarding buddy
- Receive a number of onboarding presentation on how we give each other feedback, the phases a startup goes through, our technical strategy, and more
- Get familiar with Swift, The Composable Architecture, and our development environment
- Have shipped a few bug fixes and features across our codebase
- Have pair programmed with a large portion of the engineering team

## **Within 3 months you will...**

- Have worked on 5+ projects across the codebase, each with a different set of engineers and designers
- Be the point of contact for bugs and product iterations of a few product surface areas
- Be involved in product discussions about certain product surface areas
- Be involved in weekly engineering discussions about our architecture, how we do code review, code style, and more
- Be regularly posting feedback about using the browser in our #dogfooding channel

## **Within 6 months you will...**

- Be interview trained and interviewing candidates for roles at the Browser Company
- Be familiar with some C++ and how we interact with the underlying browser engine
- Be adjusting our terraform config to deploy new infrastructure or update our build pipelines
- Be leading projects from conception to production launch
- Be mentoring and pair programming with newer engineers to help them get spun up on the codebase

# **Qualifications**

- You have experience with product development on iOS/macOS, preferably in Swift
- You have experience tech leading critical projects or initiatives within your team and organization
- You've worked on large, complex codebases
- You're product minded and user driven
- You're pragmatic and can see the bigger picture; you're able to reason about prioritization and scope
- You're excited to work in a startup environment with daily stand-ups and quick product validation cycles
- You bias to action. We like learning as quickly as possible, so we embrace failing fast to refine our code, systems, and processes rapidly.
- You have at least 4 hours of overlap time with team members located in Eastern Time Zone

Staff Software Engineer, iOS, Haven

Who We Are

Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.

### **Responsibilities**

- Maintain and respond to support/task tickets in Ontic's help desk system
- Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information for the USA clients and team
- Create and improve internal and external support documentation
- Act as a liaison between clients and development, when necessary, to resolve difficult technical issues face by our clients in the USA
- Report on metrics related to client issues, themes, bug closure rate, and SLAs
- Work cross-functionally with Client Success Managers, Product Managers, and development teams to deliver exceptional service, and ensure we are exceeding client expectations
- Be a client-facing representative of Ontic and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented mindset
- Assist in updating our client knowledge portal

### **Technical Requirements**

- Ability to add technical context to a reported issue to help development team classify the issue faster
- Understanding of Web browsers troubleshooting tools including : Cookies, Cache and Application data
- Network calls troubleshooting
- Console Logs
- Understanding of HTML, CSS, JS to troubleshoot at a very high level
- Understanding of REST API calls, request and response, status
- Familiar with logging tools and format: Should be able to access logs, go through them to identify any issues. this requires skills for writing basic scripts using shell, python or similar languages to parse the logs
- Ability to collaborate with product team internally and ability to grasp on user flows and new features of product to understand the usage flow

### **Qualifications**

- 3-5 years of experience providing Software support and/or Onboarding services across various desktop and mobile operating systems in a fast-paced, browser-based platform SaaS organization
- Bachelor's degree and 3-plus years of client experience in a USA-based customer support role, preferably in a product company
- Has the ability to work from 4 PM to 1 AM IST to support partial India and USA hours
- Excellent written and verbal communication skills in English
- Expert at managing support ticket queues and responsible for driving client requests to a timely resolution
- Familiarity interacting with new and existing clients and managing client data
- Has the experience to demonstrate a positive and approachable demeanor while maintaining empathy in client interactions
- Ability to work cross-functionally with Engineering and Product teams
- Experience working with offshore teams
- Experienced in data analysis and product documentation
- Experience working with:

Help Desk ticketing systems (Freshdesk)

Issue tracking software (Jira)

CRM software (Salesforce)

Spreadsheet software (Excel, Google Sheets)

Office tools (G Suite, Zoom, Slack)

- Bonus Points for knowledge/understanding of:

I.T./Networking

HTML/web design

Database structure

Customer Support Specialist

Hi, we're **The Browser Company** 👋 and we're building a better way to use the internet.

Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.

To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.

With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.

```

```

If you're interested in joining the **Engineering Team** but don't see a role that suits your experience, we'd love to hear from you! Apply below by uploading your resume or LinkedIn profile and answering a couple of short questions about your interests. Our team will reach out to connect with you if we open a role that is a good match!

```

```

The Browser Company is a well-funded, ambitious startup of about 70 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work in office in New York. We strongly support diversity and encourage people from all backgrounds to apply.

🚙 To read more about what we value as a company, check out [Notes on Roadtrips](https://thebrowser.company/values/) on our blog.

Engineering Talent Pool

The Browser Company

The Browser Company of New York is a group of friendly humans working to make the internet feel more like home. But how?

The web browser is one of the most important tools we use — not just on our computers, but in our lives. The world has changed in the past 15 years, but our web browsers look and behave pretty much the same. We think it’s time to push the web browser forward again, which is why we built Arc — a browser that’s not just faster, but also more personal, focused, creative… and maybe even more fun.

If this is as exciting for you as it is for us, don't hesitate to say hello! We're always looking for great people to join our mission.

hello@thebrowser.company

The Browser Company

Open roles