Company Summary
Moveworks is an innovative AI company that provides a universal AI copilot designed to streamline search and automation across various enterprise applications. By leveraging a powerful Reasoning Engine that combines public and proprietary language models, Moveworks transforms natural language queries into automated actions, empowering employees to work more efficiently. Established in 2016 and headquartered in Mountain View, California, Moveworks has raised $315 million and serves top global brands like Databricks and Palo Alto Networks. With a team of over 500 employees, the company is recognized for its cutting-edge technology and industry leadership.

Role Summary
Moveworks is seeking a Software Engineer specializing in Natural Language Understanding (NLU) and Agentic AI to join their team. In this role, you will be instrumental in advancing the capabilities of the Moveworks Copilot platform by developing and scaling AI-driven systems. The ideal candidate will have a deep understanding of machine learning, large language models (LLMs), and cognitive architectures, with a passion for creating high-impact solutions in a fast-paced environment. Success in this role will be measured by your ability to deliver robust, scalable, and efficient AI solutions that enhance user experiences and contribute to the platform's overall evolution.

Job Duties
Design, build, and enhance AI-driven agent systems with a focus on reliability, scalability, and performance.
Implement cutting-edge AI algorithms and cognitive architectures, bringing them to production scale.
Collaborate with cross-functional teams, including machine learning, security, and product, to deliver high-quality enterprise AI products.
Drive the development and iteration of LLM-powered features, such as in-context learning, enterprise knowledge graphs, and multimodal reasoning.
Contribute to the ongoing improvement of the Moveworks Copilot platform by integrating feedback and data-driven insights.
Ensure all code is robust, extensible, and maintainable, adhering to best practices in software engineering.
Actively participate in the evaluation and optimization of AI models, focusing on latency, correctness, and data privacy.
Requirements/Qualifications
Must-Haves:

A minimum of 2 years of experience in designing and improving production systems at scale.
Strong proficiency in Python and/or Golang, with experience in a Mac development environment.
Ability to clearly communicate complex engineering concepts and collaborate effectively with team members.
A track record of delivering production-grade code and driving product improvements in a fast-paced environment.
Strong attention to detail, coupled with a drive for continuous learning and staying updated with the latest advancements in AI and machine learning.
Nice-to-Haves:

Experience working with large language models (LLMs), particularly in model selection, cognitive architecture design, and balancing latency/correctness tradeoffs.
Hands-on experience across multiple stages of the machine learning lifecycle, including dataset curation, model training, and deployment.
Knowledge of AI fairness, privacy, and security principles, with a focus on creating inclusive and privacy-preserving AI systems.
Success in this role involves not only technical excellence but also the ability to work collaboratively with a diverse team to push the boundaries of what's possible with AI in enterprise applications.

Software engineer 

### Company Summary:
Moveworks is a leading AI-driven company that provides a universal AI copilot for search and automation across business applications. Founded in 2016, Moveworks has quickly become a trusted partner for some of the world’s most innovative brands like Databricks, Broadcom, and Palo Alto Networks. The company is renowned for its industry-leading Reasoning Engine, which leverages a combination of public and proprietary language models to transform natural language into powerful automations that streamline business operations. With over 500 employees globally and significant backing from top investors, Moveworks continues to push the envelope in AI-driven productivity solutions.

### Role Summary:
The **Senior DevOps Engineer** at Moveworks plays a critical role in architecting and managing the company's AI cloud infrastructure and strategy. This role is key to ensuring that Moveworks’ cloud and CI/CD infrastructure are secure, resilient, and capable of supporting rapid product development and deployment. The ideal candidate will collaborate with various teams across the company, including platform, machine learning, and security, to design and manage scalable and efficient cloud infrastructure.

### Skills and Experience:
- **Primary Skills**: Extensive experience in CI/CD pipeline management, AWS cloud infrastructure design, Kubernetes management, and infrastructure as code.
- **Secondary Skills**: Proficiency in programming languages like Python or Golang, strong knowledge of VPN, AWS VPC, and DNS, experience with tools like Jenkins, Terraform, and Ansible.

### Success in This Role:
Success as a Senior DevOps Engineer at Moveworks involves delivering reliable and scalable cloud infrastructure that supports rapid product iteration and deployment. A successful candidate will effectively manage and optimize CI/CD pipelines, ensure high availability and security of cloud resources, and foster strong cross-functional collaboration to meet the infrastructure needs of various teams. The ability to handle poorly defined problems, make decisions in the face of uncertainty, and continuously improve the observability and reliability of systems is crucial.

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### Job Duties:
- Architect and manage Moveworks' multi-tenant AWS cloud infrastructure, ensuring scalability, performance, and cost optimization.
- Own and manage Kubernetes clusters and service deployments across different environments.
- Build and manage CI/CD pipelines with infrastructure as code, enabling seamless and automated deployment processes.
- Enhance the observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure, including tools like Prometheus, Grafana, and PagerDuty.
- Collaborate closely with teams across the company to understand their DevOps needs and lead the execution of infrastructure projects.
- Work with the security team to enhance the privacy and security posture of Moveworks' infrastructure.

### Requirements/Qualifications:
- **Must-Haves**:
  - 8+ years of overall experience in DevOps or related fields, with at least 3+ years in managing CI/CD infrastructure.
  - Extensive experience with AWS cloud services, including IAM roles, VPC, ELB, and CloudFormation.
  - Proficiency in managing CI/CD tools like Jenkins, Argo CD, GitHub Actions, or similar.
  - Strong programming skills in Python or Golang.
  - Solid understanding of infrastructure security practices.
  - Hands-on experience with Kubernetes and infrastructure automation tools like Terraform and Ansible.
  - Proven track record of operating in a fast-paced, startup environment with a high degree of ownership.

- **Nice-to-Haves**:
  - Experience in troubleshooting network issues and managing networking infrastructure.
  - Knowledge of AI and machine learning deployment practices.
  - Familiarity with VPN, AWS VPC, DNS, and experience in enhancing security and privacy within cloud environments.

This role offers the opportunity to work on challenging problems with a high level of autonomy and impact, shaping the infrastructure that powers Moveworks' innovative AI products.

Senior DevOps Engineer, Blockchain Services

### Company Overview
**Moveworks** is a leading AI-driven platform that provides search and automation solutions for business applications. It helps organizations streamline employee support and reduce operational costs by integrating with ITSM, HRIS, ERP, and other systems. Moveworks uses advanced language models to transform natural language queries into automated processes, enhancing efficiency and knowledge delivery across various applications. Founded in 2016, Moveworks has received significant funding, is valued at $2.1 billion, and has earned recognition from Forbes and Fast Company for its innovative technology.

### Role Overview
**Senior Software Engineer, Core Infrastructure**  
**Location**: Mountain View, CA  
**Type**: Full-Time, Onsite  

As a Senior Software Engineer in the Core Infrastructure team, you will play a crucial role in designing and developing the next generation of Moveworks' infrastructure. This position involves creating and managing foundational services that ensure the scalability, reliability, and performance of the platform, enabling rapid deployment of new features.

### Job Duties
- **Design and Build Infrastructure**: Architect and develop core infrastructure components such as distributed key-value stores, schema-less data stores, authentication and authorization systems, event streaming, distributed configuration management, rate limiting, circuit breaking, feature flag systems, and traffic capture/replay.
- **Improve Observability and Reliability**: Enhance the observability and reliability of Moveworks systems by developing and refining distributed logging, tracing, monitoring, and alerting systems.
- **Optimize Performance and Scalability**: Define and implement methodologies and metrics for evaluating microservices and product performance, address performance bottlenecks, and improve overall system scalability.
- **Collaborate with Teams**: Work closely with machine learning, search, product, data, and frontend teams to understand their infrastructure needs, influence the infrastructure roadmap, and lead the execution of various projects.
- **Manage Deadlines**: Deliver work that meets deadlines and is interdependent with other engineering teams' projects.

### Requirements/Qualifications
- **Experience**: At least 7 years of experience in designing, building, and maintaining backend distributed systems.
- **Technical Skills**: Proficiency in programming languages such as Python, Golang, Java, or C++. Experience with Docker and cloud infrastructure (AWS, GCP, Azure). Familiarity with open-source technologies like Kafka, Elasticsearch/OpenSearch, and Istio.
- **Performance and Optimization**: Demonstrated ability to solve performance, optimization, scalability, and monitoring challenges.
- **Education**: Bachelor’s degree or higher in Computer Science or a related field.
- **Attributes**: High motivation, comfort with startup pace, strong ownership, and a continuous learning mindset. Ability to handle challenging projects and deliver results efficiently.

Success in this role will be marked by the effective design and implementation of scalable and reliable infrastructure components, successful collaboration with various engineering teams, and continuous improvement in system performance and observability.

Senior Software Engineer, Infrastructure

Moveworks

Moveworks is a leading AI company that provides an AI copilot for enterprise applications, streamlining search and automation across various business systems. With a sophisticated Reasoning Engine that combines advanced language models, Moveworks helps organizations reduce costs, eliminate repetitive tasks, and empower employees to work more efficiently. Founded in 2016, the company has raised $315 million in funding, achieving a valuation of $2.1 billion, and serves some of the world’s most innovative brands.

Moveworks

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