ChatGPT: Pros and Cons of Using ChatGPT in Higher Education!

The use of AI is increasing rapidly in the education sector. It’s no wonder then that ChatGPT, a chatbot developed by OpenAI in November 2022, has gained global popularity, with the highest percentage of users (15.22%) residing in the United States.
Owing to its popularity and capability to generate human-like responses to questions, ChatGPT is becoming a trusted companion to many learners and educators. However, like any nascent technology, ChatGPT in higher education has its share of challenges.
📌Pros of Using ChatGPT:
✅Improves Accessibility to Education:
ChatGPT improves the accessibility to education by removing barriers for people with disabilities and non-English speakers.
✅Helps with Homework:
In a traditional scenario, students typically scour their textbooks and the internet for relevant assignment material. Unlike this, ChatGPT saves time and makes completing assignments easier.
✅Provides Assistance to Educators:
Using ChatGPT in higher education can assist professors in multiple ways, as follows:
It can develop a comprehensive lesson plan for a course.
It can generate a variety of questions like MCQs, true and false, fill in the blanks, etc., for a class test or quiz.
It can analyze students’ assignments and aid teachers in grading and providing constructive feedback.
It can provide access to links containing additional educational resources for a course.
It can offer tips and tricks for increasing students’ engagement and reducing troublesome behavior in the classroom.
✅Personalizes Learning:
ChatGPT can understand students’ learning styles, providing a personalized learning experience. It can analyze students’ academic performance and structure the course to meet their requirements.
Through Chat GPT, students can learn at a comfortable pace and thoroughly understand complex concepts. They can quickly access additional educational content by uniquely interacting with text-based research or learning material through ChatGPT.
✅Helps with Exam Preparation:
When exams are around the corner, ChatGPT can help students prepare. It can recapitulate their class notes with emphasis on key terms. It can help them form an ideal answer to an important question. In addition, it can generate practice questions to help students become aware of their strengths and weaknesses based on subject matter.
📌Cons of Using ChatGPT:
✅Lack of Academic Integrity:
Academic integrity is the primary concern for using ChatGPT in higher education. Many educators believe that using ChatGPT for writing assignments will only promote cheating and plagiarism. Since ChatGPT generates responses quickly, it will decrease students’ abilities to brainstorm, think critically, and be creative with their answers.
✅Provides Inaccurate Information:
The information provided by ChatGPT can seem plausible and well-written, but it lacks insight and may not be necessarily accurate. It can be difficult to detect exactly which portions of the information are factually inaccurate. This can harm students’ learning experience and decision-making skills.
✅Biased Responses:
AI chatbots are trained on a massive dataset. If the dataset contains biases, chances are that some of the responses produced by Chat GPT will be biased. These biases are harmful and can amplify discrimination against certain groups of people and create an unhealthy environment.
✅Limited Knowledge:
Though ChatGPT is trained with a lot of information, there’s still some information it cannot access. Due to this, it may not be able to provide good answers about niche topics. It may also not be aware of the recent developments in different fields.
✅Inability to Multitask and Understand Context:
ChatGPT can only work on one task and respond to one query at a time. If a student asks multiple questions at a time, ChatGPT may struggle to prioritize and slow down without responding to all the questions.
✅Emotional intelligence:
EI plays an important role in educational settings. A human educator can understand the emotions of students and respond accordingly. An educator is capable of providing emotional support in challenging times. It isn’t the case with virtual chatbots like ChatGPT, which lack EI and thus are unable to comprehend human emotions. Though they can come across as empathetic, they fail to respond appropriately to complex human emotions.
📌CONCLUSION:
On the one hand, ChatGPT has many benefits, including its ability to create personalized interactive lessons, increase access to education for people with disabilities, assist educators in curating lesson plans, and more. On the other hand, ChatGPT has many shortcomings, including its ability to generate biased responses, produce inaccurate information, inability to multitask, and more.