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About the job
Overview:
Key Responsibilities: Implement ITOM solutions leveraging industry best practices. Perform hands-on development tasks, including the creation, configuration, and customization of patterns, discovery schedules, probes, sensors, and event rules. Integrate ServiceNow ITOM modules with enterprise monitoring tools, application management tools, and automation of alerts using OOB plugins and API methods. Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases. Conduct third-party software integrations with ServiceNow. Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and other components. Manage MID Servers to ensure seamless integrations and operations. Participate in multiple ServiceNow implementations and provide expertise in the deployment process.
Skills required
WorkflowsOperationsITOM solutionsDevelopment tasksPatternsIntegrationManagementDesignHands-onCustomization
Employee location
United States
Experience level
9 Years - 12 Years
Workplace type
Remote
Job type
full time
Compensation
Not specified
Currency
🇺🇲USD
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