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Director, Solutions Engineering


New York, NY, USA
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About the job


About Pinecone

Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add vector search to AI applications. Since creating the “vector database” category, demand has grown incredibly fast and it shows in our user base. We are a distributed team with clusters in New York, San Francisco, Tel-Aviv, and Manchester.

About the Team and Role:

The Director of Solutions Engineering will lead and manage a team of Solutions Engineers (SEs) to assist Pinecone users through the buying journey and into production successfully.  This role will define best practices and processes around common SEs tasks that include (but not limited to); building technical presentations, building various demos, recruiting SEs, scoping cost/config best practices, driving proper POV procedures and getting users into production.  This role will hire the SE team and work with Enablement to build the appropriate onboarding and enablement program(s).  Note, that while this role is highly technical, their primary skill set is managing a technical team.  This is NOT a developer level technician, this is a SE leader.


  • Candidates must have been in a deeply technical SE Director role for a minimum of 5 years. 8 years of experience is strongly preferred
  • Candidates must have deep technical experience (either as an SE, SE leader or not) for a minimum of 5 years. 8 years is strongly preferred. This would capture candidates, for example, that were in product management or software development for a few years before moving to an SE role more recently
  • Candidates MUST have experience in one of the following:
    • Distributed databases or ML/Vector Embeddings
    • AI specific experience
    • Complex Infrastructure software
  • Candidates with experience with cloud vendors (AWS, Azure, Google) are preferred.
  • Candidates with experience in high growth start-ups are preferred but not required
    • “High growth start up” is defined as the period when companies were <$100m
    • Candidates from larger companies without this expertise are acceptable
  • Candidates must have strong communication, presentation, demoing, whiteboarding and POV experience
  • Location is SF

Perks & Benefits:

  • Comprehensive health coverage including medical, dental, vision, and mental health resources
  • 401(k) Plan
  • Equity award
  • Flexible time off
  • Paid parental leave
  • Annual Company Retreat
  • WFH Equipment Stipend

Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Skills required
Technical feasibilityML algorithmsArtificial IntelligenceAWSAzure
Employee location
New York, NY, USA
Experience level
Not specified
Workplace type
Job type
full time
$150000 - 200000 /yr

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