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Outdefine partnerVerified partner
Frontend EngineerOutdefine Partner
San Francisco, CA, USA
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About the job


Job Overview • Location: Remote, Mexico • 5+ years’ experience • ServiceNow Certification

**HERE'S WHAT YOU’LL NEED: ** • Users, group and role administration including domain separation environment experience. • Ability to identify root cause of ServiceNow performance issues and troubleshoot them. • Expertise in ITSM ServiceNow applications: • Projects may require security clearances requirement.

DESIRED SKILLS & EXPERIENCE • Experience working on a project managed in Agile and Scrum environment • Experience in user story categorization, prioritization, effort assessment • ServiceNow Certifications

Responsibilities • As a ServiceNow ITSM consultant, you will be a part of Agile development team and perform hands on technical development work. The role will be based in Wellington with hybrid working opportunity. • Deliver end to end automated solutions which include technical implementation of ServiceNow Platform, Core System and Applications • Ability to architect, develop and convert customers legacy solutions into ServiceNow • Organize and prioritize development effort, interfacing with vendors and management and coordinate with additional administrators • Create and implement workflows, business rules, client scripts, data imports and exports • Translate business requirements into technical requirements for defined user stories. • Provide project team with ServiceNow configuration and customization expertise for defined features, including industry and ServiceNow best practices • Building Service Catalog with Service Portal and fulfilment automation • Integrating ServiceNow with cloud service providers' platforms

Skills required
ServiceNowAgile methodologiesScrum Master
Employee location
San Francisco, CA, USA
Experience level
Not specified
Workplace type
Job type
full time contract
$40 - 60 /hr

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